This article outlines your right to request a copy of the data we hold for you and how you can make this request.

Key Information

Under the General Data Protection Regulation, data subjects have the right to access their personal data via a Subject Access Request. Requested information will be provided free of charge and within a month, except in circumstances of numerous or complex requests. 

Please note that betting and transaction history can be accessed from within your online account and does not require you to submit a Subject Access Request.

How do I raise a SAR?

To make the process as efficient as possible for our customers, we have an online form available which can be completed electronically and emailed to the Data Protection Team at subjectrights.sbg@skybet.com.

The form is not mandatory however please ensure that the customer information required in the form is included with requests made in other formats, as well as a copy of ID. 

You may also contact us via Live Chat, using the 'Contact Us' button at the bottom of this article and selecting 'Live Chat'.

To download the form please see below:

Accepted forms of ID

Note: ID must be valid and in date

• Passport
• UK Driving Licence
• Birth Certificate

Alternate documents if unable to provide ID

• Bank Statement
• Utility Bill

How will I receive my SAR?

• Your SAR will be provided to you in a ZIP file format.
• Your data will be password protected, and your password will be sent separately.