If you are lucky enough to be on holiday; maybe doing some shopping in New York, on safari in Kenya or simply relaxing on the beach in Spain, then unfortunately whilst you are there you will not be able to access Sky Betting & Gaming services.

We operate solely within the UK and Ireland and due to licence restrictions we can only allow you to use your account whilst in these countries or in the Isle of Man or Gibraltar.

Accessing your account from anywhere else will mean that your account may be suspended.
If this happens, relax and enjoy your time abroad and then when you return home simply contact Customer Experience team via chat, using the contact us button at the bottom of this article, where we will arrange a call back to resolve this issue for you.

FAQs

My account is suspended. What do I do?

To un-suspend your account, please follow the below steps:

1. Please wait until you return to the UK or Ireland. If you contact us from outside of these countries, we will not be able to lift the account suspension. 
2. Please contact us via chat, using the contact us button at the bottom of this article. We will then arrange to call you back as we will need to check this is a UK/Irish dial tone. 
3. We will confirm you are within our operating countries and get you back up and running quickly.

Why can't I use my account whilst abroad?

You cannot use your account whilst abroad as our operating licence covers the United Kingdom & Ireland only. Outside of these countries, we are not licenced to provide our Betting & Gaming Services. For further information, please refer to 6.2 of our operating Terms & Conditions here.

I live abroad; can I set up a Sky Bet and Gaming account?

Unfortunately, due to the local laws and operating restrictions in different countries we are unable to accept account applications from customers who reside outside of the British Isles on a permanent basis.